|
|
|
|
|
|
Our Computer
Repair
Services |
|
|
|
Hours
of Operation (All times Pacific) |
| |
Open |
Close |
| Monday |
9am |
10pm |
| Tuesday |
7pm |
10pm |
| Wednesday |
9am |
10pm |
|
Thursday |
9am |
10pm |
| Friday |
9am |
1am |
| Saturday |
9am |
1am |
| Sunday |
9am |
10pm |
|
*
Hours are subject to change without notice |
|
|
|
Alternative Support
provides computer repair and consultation for home and business
computer users. We also
provide support for Businesses with server, network troubleshooting,
and repair.
All of our online
support services are provided over the internet using remote control
software to your computer from anywhere in the world. It is
easy, fast, and painless for any level of end user.

 |
|
|
|
|
|
Your
Computer Repair is Three Easy
Steps away!
|
 |
 |
 |
|
|
If you
have experienced any of the following from your existing
support
provider we understand your frustration.
- Long hold times
- Support staff barely speaking
the language
- Scripted support questions that
are completely useless to your existing problem
- Blame Game - Hardware vendor
blaming the software vendor then visa-versa
- Unresolved / on-going
issues
- Was told you need to buy the
premier support package for real support
- Have to repeat yourself every
time you call support for the same issue
- Have to jump through hoops just to
get a technician that knows anything
|
|
Give
Alternative Support a call.
You will have a very different
experience with us.
We believe in listening first, then solve the
problem.
|
|
|
We offer several ways to choose your type of
computer repair service needed.
Predefined Services
-
Virus Repair and Recovery
-
Spyware & Adware Removal
-
Computer Performance Tune-Up
-
Computer Security Tune-Up
-
New Computer Setup / Customizations /
Best Practices
-
Data Backup Solutions
Our predefined services guarantee cost of
repairs will never exceed the cost of the service.
Per Incident Computer Support
-
Troubleshoot and Diagnose
computer error and problem (s)
-
Repair computer problem (s)
-
Install software and hardware
-
Computer Training
Monthly Computer Maintenance Services
-
Initial Network Security Setup and
Internet Security Best practices
-
Computer backup software setup and
instruction
-
Complete computer performance
tune-up and
pc optimization
-
Monthly computer heath checkup
(Review event logs, validate Windows and security updates,
perform software maintenance as need to maintain optimal
performance.)
|