Alternative Support provides computer Performance Tuneup services over the phone or chat session. The majority of the performance problems can be diagnosed and / or solved remotely over the internet.

Flat rate:$95.00
(Regardless the amount of time the technician spent)

Our computer Performance Tune-up strategy is:

1. Scan drives for errors and potential hardware problems
2. Defrag Hard drive to speed up application performance
3. Remove unnecessary temp and update files
4. Turn off and remove unnecessary start-up files
5. Clear internet cache and review processes that could be configured differently
6. Adjust system settings for optimal performance

Windows / Software Degradation

Over time everyone notices a change in computer performance. This is unfortunately the norm for every computer user. The causes can be easy to impossible to pinpoint. Some of the  causes may be:

• Fragmented hard drive

• Corrupt files

• Failing Hardware

• Software Upgrades or add-ons  /  Windows Updates verses new software hardware requirements

• Drive space

• Conflicting software application

• Remnants from uninstalled programs

• Too many programs exceeding hardware requirements

• Corrupt Windows Registry

• Legacy software memory problems

Spyware / Adware typically do not usually cause harm to your computer, but are more of a annoyance and disruption to your typical computer use. In some scenarios this disruption can be so bad, that using your web browser or even your computer is not possible without receiving multiple advertisements every minute. The first sign that you should be aware of is when you notice you are getting numerous pop-up windows in your web browser without click on any links.

Our Performance Tune-up service will help reduce if not eliminate your frustration with slow computer response. We charge $95.00, which is a flat rate regardless to the amount of time it takes the technician to solve this problem.

We will show you how to maintain your computer so that performance problem are less likely to occur.

In some situations performance problems can only be solved by starting fresh and reload windows. This is only a last resort. We will make every attempt early in the Performance Tune-up service to determine if your computer may fall in to this category and we may offer to conclude the Performance Tune-up service and pro-rate the service for Per Incident Support which will cover reinstalling Windows.