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Alternative Support
provides Per Incident support over the phone or chat
session and most repairs can be fixed remotely over the
internet.
Our
Rates are:
First 15 minutes $30.00
, than $1.25 per minute
there after
The advantages of online support
-vs- onsite technician:
- Faster response times.
- No waiting on the phone.
- Your computer does not have to be
disconnected and brought into a local store for repairs.
- Your data and privacy are secured
because you can see exactly what the technician is doing
on your computer.
- Computer repairs are done at your
convenience .
- The repairs can be a learning
experience or unattended
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The per incident
support is used for the following:
- Hardware or Software Support
(problems with functionality, install, or uninstall)
- Professional and unbiased
computer consultations for hardware and software
solutions.
- Computer Training
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We believe we will change your Technical Support experience
forever. We believe in supporting our customers the way we
would expect to be supported. We also do not sell computer
products, so we are not biased into selling you anything you
do not need. We have seen many computer services that just
have part replacer technicians. We are a online service,
which means all of our technician are skilled in
troubleshooting hardware and software problems the correct
way. Most of the time our repairs do not involve replacing
computer parts other then your personal preference and if
they do we will give you a truly honest opinion.
Give us a call. Isn't time to be happy
with your computer again? |
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